Text Messaging Terms of Service.
Enara Family Counseling P.C. ("we," "our," or "us") provides text messaging (SMS) services to facilitate clear and efficient communication with our clients. By opting in to receive SMS communications from us, you agree to the following terms of service.
1. Consent for Text Messaging
By providing your phone number and opting in, you consent to receive SMS communications from Enara Family Counseling P.C. These messages may include, but are not limited to:
Appointment reminders
Billing updates
Service-related notifications
You acknowledge that you have reviewed these terms and agree to receive text messages from us.
2. Messaging Policy
Message Frequency: Message frequency may vary based on your engagement with our services.
Message and Data Rates: Standard message and data rates may apply as per your mobile carrier’s policies.
Opt-Out Option: You can opt out of receiving text messages at any time by replying “STOP” to any message you receive from us.
Assistance: Reply “HELP” for support or contact us directly using the information provided below.
3. Purpose of Text Messages
Our SMS communications are intended for administrative and non-emergency purposes. These include reminders, updates, and follow-ups related to your care. Text messages are not used for discussing sensitive clinical matters.
4. Revocation of Consent
If you choose to opt out by replying “STOP,” you will no longer receive SMS communications from Enara Family Counseling P.C. This opt-out applies only to the phone number that submitted the request. To re-enroll in SMS communications, contact us directly to provide updated consent.
5. Privacy and Security
We prioritize your privacy and ensure that information shared during SMS communications is not disclosed to third parties, except as required by law.
SMS communication is not a secure or encrypted form of communication. We recommend using secure methods for sensitive or confidential matters.
6. Limitations of Liability
Enara Family Counseling P.C. is not liable for delayed, undelivered, or misdirected text messages caused by technical issues or carrier errors.
SMS communications should not be used for emergencies. In the event of an emergency, please call 911 or visit the nearest emergency facility.
7. Changes to Terms
We reserve the right to update these terms at any time. Any updates will be posted on our website (www.enarafc.com), with the "Last Updated" date revised accordingly.
8. Contact Information
For questions or concerns regarding our text messaging services, please contact us at:
Enara Family Counseling P.C.
175 W Lexington Ave, Suite A
El Cajon, CA 92020
Phone: 619-573-1779
Email: info@enarafc.com
By opting into SMS communications from Enara Family Counseling P.C., you acknowledge that you have read, understood, and agreed to these terms. Thank you for choosing Enara Family Counseling P.C. to support your care.